Return Policy

We have a 7-day return and replacement policy, which means you have 7 days from the date of delivery to report a manufacturing defect and request a return or replacement.

Returns

Returns are accepted only in cases of manufacturing defects. We do not accept returns for reasons such as a change of mind, incorrect measurements provided by the customer, improper installation, normal wear and tear, or any other reason unrelated to a manufacturing defect.

To be eligible for a return due to a manufacturing defect, the product must be in the same condition in which you received it. You may be required to provide photographs or videos clearly showing the issue so that our team can assess the defect.

To initiate a return, please contact us at info@qlaritycovers.com within 7 days of delivery. If your return request is approved, we will create a return order and arrange for the pickup of the product.

Items sent back to us without first requesting and receiving approval for a return will not be accepted.

Replacement Policy

We provide replacements for products with manufacturing defects, provided that the replacement request is raised within 7 days of delivery.

To request a replacement, contact us at info@qlaritycovers.com within 7 days of receiving your order. Please provide the required order details along with photographs or videos showing the manufacturing defect.

Once the issue is verified and the replacement request is approved, we will arrange the replacement as per our process. The defective product may be required to be returned before the replacement is dispatched.

Replacement requests made after 7 days from the date of delivery will not be accepted.

Refunds

Refunds are applicable only for approved returns related to manufacturing defects where a replacement is not provided or available.

Once the returned product is received and inspected by our team, we will determine whether it meets the eligibility criteria. If the manufacturing defect is confirmed and the return is approved, the refund will be initiated no later than 3 days from the date we receive the returned product.

Refunds will be credited to the original payment method used at the time of purchase. The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

If the product does not meet our return eligibility criteria, the refund or replacement request may be declined.

For any questions regarding returns, replacements, or refunds, please contact us at info@qlaritycovers.com.